Warranty

All HMC Billet items are covered by a one-year manufacturer's warranty against defects, measured from the ship date. This warranty does not cover normal wear and tear, broken wallet O-rings, or stripped wallet screws. For warranty assistance, contact info@hmcbillet.com.

Returns

Standard, non-customized items may be returned within 30 days of the delivery date. The 30-day return period begins when the package is delivered, not when the order is placed or shipped.

• Customers are responsible for return shipping costs.
• Original shipping charges are nonrefundable.
• Returned items must arrive in their original condition.
• Refunds are processed after the return is received and inspected.
• There is no return fee or deduction from the refund.

Custom orders cannot be canceled once production has started. Please follow the instructions below for your reason for return.

You received a damaged or incorrect item

Immediately email info@hmcbillet.com with photos of the damaged or incorrect item and, if applicable, the damaged packaging. Include your order information and let us know whether you prefer a refund or still want the item you ordered. HMC Billet will review the information and work with you on the appropriate resolution. The customer is not charged return shipping for an approved damage or incorrect-item claim.

Your item is the right size but does not fit

Email info@hmcbillet.com before returning the item. Include photos, a description of the issue, and your vehicle make and model. Because vehicles have many different sizes and configurations, a perfect universal fit is not always possible. Returns for fit issues are considered when the item does not fit at all (for example, a hitch cover cannot be pinned into the receiver). A loose-fitting hitch cover may sometimes be corrected by adding another foam insert.

Other reasons for return

If you are not satisfied with a standard, non-customized purchase for another reason, contact HMC Billet to request return instructions. The item must be returned within 30 days of delivery and meet the return conditions above.

Terms & Conditions

• Custom items are non-returnable and non-refundable. Contact us if there is an issue with a custom item so we can assist you.
• Custom orders cannot be canceled once production has started.
• Returned items must arrive in their original condition. Package the item securely so it cannot move inside the box during shipping.
• Refunds are processed after the return arrives and is inspected. Please allow a few days after tracking confirms delivery for processing.
• Customers are responsible for return shipping on standard returns. Original shipping charges are not refunded.
• No return fee is charged or deducted from refunds.